Bingin Villa Management - Privacy Policy
Last updated: 3 November 2025
Bingin Villa Management respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us online or through our booking channels.
1. Who We Are
Bingin Villa Management (BVM) is owned and operated by PT Kura Kura Investasi, based in Bali, Indonesia.
Email: hello@binginvillamanagement.com
2. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Passport or ID details (for guest registration)
- Payment details
- Booking and stay details
When you visit our website, we may also collect anonymous data such as browser type, device information, and general location for site performance analytics.
3. How We Use Your Information
Your information is used to:
- Process and manage your booking
- Communicate with you about your reservation
- Comply with Indonesian guest registration requirements
- Process payments and issue refunds
- Improve our website, customer service, and operations
4. Sharing Information
We may share your data with:
- Booking platforms such as Airbnb, Booking.com, Expedia, and VRBO
- Our property management system (Hostaway)
- Payment processors for secure transactions
- Government authorities when required by Indonesian law
Third-party booking sites may use their own tracking technologies, which we do not control. Please refer to their privacy policies for more details.
5. Data Storage and Security
We store guest data securely and restrict access to authorized personnel only.
We take reasonable steps to prevent loss, misuse, or unauthorized access. However, as with any online service, complete security cannot be guaranteed.
6. Cookies
Our website may use cookies to enhance functionality and user experience.
You can disable cookies through your browser settings, though some features of the site may not work as intended.
7. Marketing Communication
Bingin Villa Management may, in the future, send promotional offers or updates.
You can unsubscribe at any time by clicking the link in our emails or contacting hello@binginvillamanagement.com.
8. Your Rights
You may:
- Request access to your personal data
- Ask us to correct or delete information we hold about you
- Withdraw consent for marketing communication at any time
- To make such a request, please email hello@binginvillamanagement.com.
9. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in law or business operations.
Any updates will be posted here with a revised “last updated” date.
10. Governing Law
This Privacy Policy is governed by Indonesian law. Any disputes will be resolved under the jurisdiction of Indonesian courts.
11. Contact
If you have any questions about how we handle your data, please contact: hello@binginvillamanagement.com
🏝️ PT Kura Kura Investasi, Bali, Indonesia